Testimonials

Hear What Our Customers Have to Say

"embody the true spirit of customer service"

I want to give a shoutout to Kody Myers and Carlos Akierman for their exceptional service. Special mention to the female staff member who went above and beyond to verify the part, even after her shift ended. And to the mechanic who installed it for me, thank you for your time and effort. These individuals embody the true spirit of customer service, and I'm truly grateful for their help.

Jhonny [Google], 1/11/2024

"went above and beyond "

Very satisfied. We went to trade in my boyfriend's Chevy Silverado and ended up leaving with a new 2024 ram! Thank you to Francisco, Alexis, Aaron, Victor and of course Doug they stayed there till 12:00am with us making the deal happen! Great customer service all around. A week later we went to trade in another one of our vehicles after being turned down from multiple dealers because we were too upside down I was ready to give up. Shout out to Uzie for reaching back out to me and bringing us in, Zayne, Cesar Victor and Doug again! They of course made it happen they got us into a new 2023 Jeep compass and I love it! They even went above and beyond to deliver the vehicle to me because it wasn't ready just yet the night of purchase. They went above and beyond in every way to get us the best deal even staying till 12:00 am both times to make each deal happen! If anyone can do it Moss Brothers Moreno Valley Dodge, Jeep, Ram can do it! We will continue to purchase our vehicles from them and send friends and family over. Thank you all again so much for your time and patience :)

Hailey [Google], 4/10/2024

"Thank you for being people friendly"

The best car buying experience for me, Moss Bros is most definitely the best of the best of the best when it comes to cars and car sales and customer service. Thank you for being people friendly

Alex [Google], 3/10/2024

"Professional fast service"

I always have an amazing experience here the service was fast as always. Customer service on point. Love it here. Waiting room is nice and clean.

Carolina A. [Cars.com], 12/28/2022

"Excellent customer service"

Wow! Moss Moreno Valley Definitely upped their game bringing Clay on board. He was so helpful the moment I pulled up. Didn't hesitate with I said no appointment and needed a new battery after jumping it and bringing it in. He got me in, inspected, called me back with an update quickly, gave me accurate out the door price and had it ready when promised. Moreno Valley has struggled these past few years. Glad they are back!!

HMM [Cars.com], 12/02/2022

"Thank you"

I always bring my Jeep to the dealership for regular maintenance. On July 29, I had another appointment following the oil change and was concerned about the time. The service was finished about 30-40 minutes earlier than my deadline. Thank you so much.

Phyllis Hebbard [Cars.com], 08/03/2022

"Excellent"

I am very happy and satisfied with the maintenance and service I received from Clay Sensi 5007777. Since I first bought my Jeep, the customer service has been outstanding. I have yet to receive bad customer service. If I could make a recommendation, it would be that more American Dealerships should offer loaner cars to its patrons. That would set them on the same scale as luxury dealerships.

Veronica Arvizu-Mendoza [Cars.com], 06/30/2022

"Great"

Everyone is very nice and super helpful! From buying my to you getting service done Every time I have been here it has been a pleasant experience.

Kelly [Cars.com], 04/27/2022

"I will definitely be a returning customer for my regular vehicle maintenance"

Went for an oil change, and within the hour my vehicle was serviced. Very fast service unlike other dealerships I've dealt with in the past. Rebecca was a friendly and communicative service advisor. I will definitely be a returning customer for my regular vehicle maintenance.

Teresa Mastrosimone [Google], 03/02/2022

"This is the jeep dealership to go too!"

I needed an oil change and bulb replaced and was helped by Erica Schilling -Assistant Service Manager, she is always so helpful and nice! She explains very well, I always struggle with the little car knowledge I have. I drive from Rancho to here because I always know I leave with fast and good service! Everyone here always checks on you! This is the jeep dealership to go too!

Kiley Ann [Google], 02/28/2022